Privacy Policy
Last Updated: June, 18, 2026
Reality IMT, Inc. (“Reality IMT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a form, request a quote, communicate with us, or interact with our online services.
By using this website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company name
- Email address
- Phone number
- Project address or project location
- Project details submitted through contact or quote-request forms
- Files, notes, or other information you choose to provide
- Communications you send to us by email, phone, form submission, or other methods
We may also collect certain information automatically when you visit the website, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on the website
- General website usage data
- Cookies and similar tracking technologies
We do not intentionally collect sensitive personal information through this website, such as race, religion, political affiliation, health information, or other sensitive personal categories.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and quote requests
- Evaluate project requirements
- Communicate with clients, prospects, vendors, or partners
- Provide information about Reality IMT services
- Prepare proposals or project-related communications
- Improve website performance, content, and user experience
- Analyze website traffic and marketing performance
- Send follow-up emails or marketing communications where permitted
- Maintain security and prevent misuse of the website
- Comply with legal, contractual, or business obligations
3. Contact Forms and Quote Requests
When you submit a contact form or quote request, we use the information you provide to respond to your inquiry, evaluate your project needs, and communicate with you about Reality IMT services.
Submitting a form does not create a client relationship, project agreement, or obligation for Reality IMT to perform services. Project work is only performed after an applicable written agreement, quote, purchase order, or statement of work is accepted.
4. Email Communications and Marketing
If you submit your contact information or otherwise communicate with Reality IMT, we may use your information to respond to your inquiry and send relevant follow-up communications.
Marketing emails may include an unsubscribe link. You may also request to stop receiving marketing communications by contacting us at info@realityimt.com.
Even if you opt out of marketing communications, we may still send non-marketing communications related to active projects, service inquiries, transactions, account matters, legal notices, or important business communications.
5. Cookies and Analytics
Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website performance, measure traffic, improve content, support advertising, and enhance user experience.
These tools may collect information such as pages visited, browser type, device type, referral source, general location, and website interactions.
You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
6. Third-Party Services
Reality IMT may use third-party service providers to support website hosting, analytics, forms, email marketing, customer communication, file sharing, advertising, security, payment processing, or other business functions.
These third-party providers may process information on our behalf or under their own terms and privacy policies. Reality IMT does not control the privacy practices of third-party websites or platforms.
Our website may also contain links to third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.
7. Information Sharing
Reality IMT does not sell, rent, or lease customer lists or personal information to third parties.
We may share information only as reasonably necessary for business purposes, including:
- To respond to inquiries or provide requested services
- With service providers who support our website, communications, marketing, hosting, analytics, file delivery, or business operations
- With project partners, subcontractors, consultants, or vendors when needed for a project or quote request
- To comply with applicable law, subpoena, court order, or legal process
- To protect the rights, safety, property, or security of Reality IMT, our users, clients, or others
- In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets
8. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, support project communications, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
Retention periods may vary depending on the type of information, the nature of the relationship, contractual obligations, legal requirements, and legitimate business needs.
9. Data Security
Reality IMT takes reasonable administrative, technical, and physical precautions to help protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, email system, file transfer, or internet-based service can be guaranteed to be completely secure. Users should avoid submitting highly sensitive information through general website forms unless specifically requested through an appropriate secure method.
10. Children’s Privacy
This website is not directed to children under the age of 13, and Reality IMT does not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
11. Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, and business recordkeeping requirements.
You may opt out of marketing emails by using the unsubscribe link in an email or by contacting us at info@realityimt.com.
12. Users Outside the United States
Reality IMT is based in the United States. If you access this website from outside the United States or provide information to us from outside the United States, your information may be transferred to, stored, and processed in the United States.
By using this website or submitting information to us, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
13. Changes to This Privacy Policy
Reality IMT may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
14. Contact Information
If you have questions about this Privacy Policy or how Reality IMT handles information, please contact:
Reality IMT, Inc.
2700 Post Oak Blvd., Floor 21
Houston, TX 77056
Email: Info@realityimt.com
Phone: 713-636-9844